Contact Us
For questions, account help, bug reports, or feedback, please email our support team.
How We Can Help
- Signing in or verifying your phone number.
- Creating and updating a budget project.
- Adding, editing, or deleting expense records.
- Attaching receipt images from your camera or photo library.
- Deleting your account and local app data.
Quick Help
I cannot receive a verification code.
Check that your phone number is entered correctly, confirm your network connection, and try requesting the code again after a short wait.
I cannot add a receipt image.
Make sure camera or photo library access is allowed in iOS Settings. You can also restart the app and try attaching the image again.
How do I delete my account data?
Open Cradle Ledger, go to Settings, and choose Delete Account. This removes local account, expense, receipt, and settings data from the device.
What should I include in a support email?
Please include your device model, iOS version, app version, and a short description of what happened. Screenshots are helpful when available.
Privacy Policy
You can review how Cradle Ledger handles information in our privacy policy.
Response Time
We usually respond within 3 to 5 business days. Please include your device model, iOS version, and a short description of the issue so we can help more quickly.